995bte Privacy Policy
Your personal information is invaluable to us. This policy provides a complete description of how 995bte collects, stores, and protects your data.
Important Note: This privacy policy applies to all users of the 995bte platform's services. By continuing to use the site, you are considered to have agreed to the terms of this policy. Please read this document carefully.
995bte places the highest importance on the privacy of users in Bangladesh. We believe you should have complete control over your personal information. This privacy policy will inform you about what information we collect, why we collect it, how we use it, and what steps we take to protect your information.
Data Collection — What Information We Collect
We may collect various types of information when you register on the 995bte platform and use our services. This information is divided into two main categories: information you provide directly and information collected automatically.
1.1 Information You Provide Directly
- Identity Information: Full name, date of birth (for age verification), and nationality.
- Contact Information: Email address and mobile number.
- Financial Information: bKash, Nagad, Rocket, or Upay account numbers (for the purpose of processing transactions).
- Identity Verification Documents: National ID (NID) or passport information, which may be required for the KYC (Know Your Customer) process.
- Account Information: Username and your chosen password.
1.2 Information Collected Automatically
- Technical Information: IP address, browser type and version, operating system, device type.
- Usage Information: Time of site access, pages visited, game play history, betting patterns.
- Cookie Information: Information collected through session cookies and performance cookies.
- Transaction Logs: Records of deposit and withdrawal times, amounts, and methods.
Purpose of Data Use
995bte uses your information only for specific, legitimate purposes. We never sell your personal information to third parties without your consent.
2.1 Primary Purposes
- Account Management: To create, verify, and manage your 995bte account.
- Service Delivery: To operate cricket betting, slot games, live casino, and other gaming services.
- Financial Transactions: To process deposits and withdrawals via bKash, Nagad, Rocket, and Upay. The minimum deposit amount is ৳200 and the minimum withdrawal is ৳500.
- Bonuses and Promotions: To provide the welcome bonus (120%, up to ৳5,000) and other offers.
- Age Verification: To ensure that only persons aged 21 or above may use the services.
2.2 Additional Purposes
- Customer Service: Using your account information to provide 24/7 live chat support in Bengali.
- Fraud Prevention: To maintain account security and prevent money laundering.
- Service Improvement: To analyze usage patterns and improve the platform experience.
- Legal Compliance: To comply with applicable laws and regulations.
- Communication: To send important account updates and security-related notifications.
Data Storage and Security
995bte uses the latest technology and strict security protocols to protect your personal information. Maintaining a safe and reliable platform is one of our primary priorities.
3.1 Technical Security Measures
- SSL Encryption: All data transmissions are encrypted via SSL/TLS protocols.
- Encrypted Storage: Sensitive information (passwords, financial data) is stored with industry-standard encryption.
- Firewall Protection: A multi-layered firewall system prevents unauthorized access.
- Two-Factor Verification: A two-step verification system to strengthen account security.
- Regular Security Audits: Our system's security is regularly reviewed and tested.
3.2 Data Retention Period
We retain your personal information for as long as your account is active or as needed to provide services. Even after account closure, certain information may be retained for a specified period due to legal obligations, dispute resolution, or fraud prevention requirements.
Please Note: In the event of a cyberattack or data breach, we will promptly notify affected users and take the necessary steps to minimize harm.
Cookie Policy
The 995bte website uses cookies to improve your browsing experience. Cookies are small text files stored on your device.
4.1 Types of Cookies
- Essential Cookies: These cookies are essential for maintaining login sessions and ensuring security. They cannot be disabled.
- Performance Cookies: Collect anonymous statistics to understand which parts of the site are used most.
- Functionality Cookies: To remember your language preferences and other settings.
- Advertising Cookies: To display relevant promotions — you can disable these if you wish.
4.2 Cookie Controls
It is possible to disable most cookies by changing your browser settings. However, disabling essential cookies may cause some important features of the site to stop working. For more information about cookie controls, please contact our support team.
Data Sharing with Third Parties
995bte never sells your personal information or shares it with third parties for commercial purposes. However, information may be shared in limited circumstances in the interest of providing services.
5.1 Circumstances in Which Data May Be Shared
- Payment Processors: Necessary information is shared with bKash, Nagad, Rocket, and Upay to complete transactions.
- Technology Service Providers: Game software providers (such as Pragmatic Play, Evolution Gaming) may process certain session data.
- Identity Verification Services: Approved verification organizations in the KYC process.
- Law Enforcement Agencies: Providing information to authorities in response to a valid legal directive or court order.
- Anti-Fraud Organizations: Sharing information with industry bodies for fraud detection and prevention.
5.2 Third-Party Obligations
All third parties with whom information is shared are required to comply with contractual confidentiality obligations. They may only use the information for the specified purpose and may not use it for any other purpose.
Your Data Protection Rights
As a user of the 995bte platform, you have several important rights regarding your personal information. We are committed to respecting these rights.
- Right of Access: You have the right to receive a copy of the information we hold about you.
- Right to Rectification: If any of your information is incorrect or incomplete, you may request that it be corrected.
- Right to Erasure: In certain circumstances you may request that your personal information be deleted, though it may not be possible to delete everything if legal obligations exist.
- Right to Restrict Processing: In certain circumstances you may request that the processing of your information be limited.
- Right to Object: You may object to marketing communications or certain types of data processing.
- Right to Data Portability: The right to receive your information in a structured format and transfer it to another service.
- Right to Withdraw Consent: Any consent given for the use of information based on consent may be withdrawn at any time.
To exercise these rights or for any questions, contact our support team via live chat or by email at [email protected]. We provide support in Bengali 24/7.
Protection of Minors' Data
995bte is intended exclusively for persons aged 21 or above. We do not knowingly collect information from anyone under the age of 21 under any circumstances.
- We verify age during registration and applications providing an age below 21 are rejected.
- If we become aware that a minor's information has been collected, we will immediately delete that information.
- If parents believe their child is using our services, please contact us.
- We follow responsible gaming policies and place the highest importance on protecting minors.
Privacy Policy Changes
995bte may update this privacy policy from time to time. We will notify users if significant changes are made to the service or if there are major changes to the way personal information is used.
- Update Notification: For significant changes, a notification will be sent to your registered email.
- Effective Date: The "Last Updated" date will be noted at the top of the policy.
- Previous Versions: Previous versions of the policy are available upon request through the support team.
- Continued Use: Continuing to use the platform after changes are made will be considered your agreement to the new policy.
Contact for Privacy Matters
If you have any questions, concerns, or complaints about this privacy policy, please contact us through the following:
Live Chat
Support is available in Bengali 24 hours a day, 7 days a week. Any privacy-related requests will be resolved promptly.
Send formal privacy-related requests to:
[email protected]
If you request deletion or correction of information, identity verification may be required. This is done solely to protect your information.
Need More Information?
Our support team is always ready to help with any matter related to the privacy policy, account security, or data.
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